Review

I just wanted to thank you, for all the support you have given me and my family over the last few months. A has been struggling so much with her emotional wellbeing and school attendance. As a family we were worried and felt a little lost. Siobhan, you have listened and validated my feelings, I have felt comfortable enough to be open up and be honest with you. As a family we felt a little anxious about A going through an autism assessment,  you answered our questions, and explained the process really well. We felt very supported throughout and although the assessment was emotionally tough at times for both me and my daughter, we felt comfortable and listened to. When it came to A's assessment, A was anxious, you soon made her feel at ease, by explaining what autism was, and making the assessment engaging and as fun as you could to make her feel safe. Following A’s diagnosis, we have continued to feel supported and thank you for all your kindness and understanding in what has been a difficult time.

Review

As a parent I was nervous about the assessment due to the unknown of how S would react. The assessment was explained to S in words he could relate to and understand. S was made to feel at ease, spoken to in an appropriate manner for his age and given time to answer. Questions were re-worded if needed and S given an opportunity to say if he didn’t understand without feeling intimidated. The practitioner had good insight into S’s behaviours from the information shared prior to the assessment. It was clear this had been analyzed before the assessment……..I felt S’s voice was captured fittingly throughout the assessment. Questions were asked in language and tone S would engage with….The practitioner was attuned to when S was loosing interest and lacking concentration and made effort to obtain information without overwhelming S……Next steps were discussed to support S at home and from an educational perspective….All of the recommendations were discussed in fine detail…The recommendations were very thorough and each action discussed. The report was very informative, clear to follow and easy to understand….The report was broken down into different sections with a systematic approach…Communication was clear and precise throughout the whole process. Each practitioner had a professional and knowledgeable approach and interacted ith S appropriately. I feel this was paramount as can impact the response from S as previously experienced with other professionals…The service was exceptional from start to finish..

Review

It was useful to know roughly what was going on. I was kept up-to-date with all the information I needed and was communicated with in advance with any changes….I did feel anxious but both Siobhan and Taliza were so lovely and helped me to ease these feelings.

The process was easy to follow and all instructions were given clearly……Taliza was extremely lovely and helpful. She answers any questions me or my dad had. She made me feel safe and like I could open up about everything even though I was very anxious to.

I think all my needs were met….It was explained very clearly, especially while reading through the reports. It was helpful to know which parts of what I was explaining linked to parts of the diagnoses I received….The written report seems overwhelming at first, however it being broken down into very clear sections was very helpful. The recommendations were very useful when speaking to my university about a student support plan……The recommendations were very organised and clear to read. The pre-assessment were very detailed information and hit a lot of necessary points….The whole process was a lot quicker than I expected!